Make Your Home
A Virtual Call Center
Apply Now
SYSTEM AND EQUIPMENT REQUIREMENTS
Having the right equipment is a critical component of a successful business. To service our clients as a call center representative, the system and equipment requirements must be met. It is important to remember these are the minimum requirements needed to service our clients. However, certain client programs may have additional requirements. All customer service representatives must review the Opportunity Announcement for the client program they are interested in servicing, prior to enrolling in a certification course.
CPU Speed
Dual-core 2.8 GHz or better Or
Intel i class/AMD Phenom X2 class or better
Hard Drive
20 GB or more of available space
60 GB or more of total space
Memory
4 GB of RAM or better
Operating System
Windows 10
Windows 8/8.1 not supported by some clients
Connection & Speed
Hard-wired connection (no wireless)
Minimum 10 mbps download
Minimum 3 mbps upload
Monitor Recommendations
1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p)
A second monitor is found to be beneficial but not mandatory
CPU Speed
Intel Core i5 2.7 GHz processor or better
Hard Drive
20 GB or more of available space
60 GB or more of total space
Memory
4 GB of RAM or better
Operating System
MAC OS X 10.10 Yosemite or higher
Intel Core i5 2.7 GHz processor or better
Hard Drive
20 GB or more of available space
60 GB or more of total space
Memory
4 GB of RAM or better
Operating System
MAC OS X 10.10 Yosemite or higher
Connection & Speed
Hard-wired connection (no wireless)
Minimum 10 mbps download
Minimum 3 mbps upload
Hard-wired connection (no wireless)
Minimum 10 mbps download
Minimum 3 mbps upload
Monitor Recommendations
1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p)
1280 x 1024 (SXGA) screen resolution
1920 x 1080 (Full HD or 1080p)
A second monitor is found to be beneficial but not mandatory
Accessories Requirements
A USB headset with microphone
Hard-wired Telephone
Software Requirements
Internet Explorer 11 on Windows 8 or 10
Internet Explorer 11 on Windows 8 or 10
Mozilla Firefox or Chrome for Windows
Windows Defender for Windows 8 or 10
Internet Requirements
Hard-wired broadband Internet service via DSL, Cable, or Fiber Optic connection
Telephone Service Providers
Hard-wired landline telephone service OR Voice Over IP (VOIP)
PC Requirements
MAC Requirements
Equipment Requirements
GETTING STARTED
Introduction
Ready to join us?
Just follow the steps below to be a part of our team or fill out the form under Apply Now for us to contact you!
It’s quick, easy and free!
Once you have successfully created your profile you will be assigned a unique CSP ID.
STEP 2: SELECT A PATH
- After your registration is complete, you will be asked to select your path.
- Select “Join an Independent Business vendor already in the Arise Network” and enter our IB ID number 292533 then hit search.
- Ensure our Business Name "Acme Canada Inc." populates.
- Now sign the Non-Disclosure Agreement and waiver to send us a request.
- Once we accept your request you will be able to see all the available servicing client opportunities.
- If you come across any technical issues during this step, feel free to contact us to guide you through the process.
STEP 3: SELECT AN OPPORTUNITY AND COMPLETE THE TRAINING COURSE
You will now be able to review and select a Client Opportunity that is available.
Please ensure you select an opportunity that you feel fits your qualifications and experience.
If you need assistance with selecting an opportunity you may contact us.
STEP 4: VOICE ASSESSMENT
Complete a quick 10 question automated Voice Assessment.
Once you pass, you will be able to move on to Step 5. If you need help or are unable to pass, please contact us immediately.
STEP 5: PC CHECK
This step requires you to complete a PC scan to check if your system is compatible to support the client system as well as your internet speed. For details on the technical requirements please go to
System and Equipment Requirements
. You must ensure you are hard-wired when running this scan as you will fail it if you are on WiFi. If you require assistance, please reach out to us.
STEP 6: CLIENT SPECIFIC PRE-ENROLLMENT ASSESSMENT
Once you complete the Arise Voice assessment, you will be asked to complete client-specific pre-enrollment assessments. Once you pass all the assessments you will be able to move to the next step which is the background check.
STEP 7: CRIMINAL BACKGROUND CHECK
Please follow the steps to complete a criminal background check. This step usually takes 1-2 business days. Please ensure all the information you submit is accurate to avoid delays.
STEP 8: PAY FOR THE CERTIFICATION (TRAINING) COURSE
After clearing the background check, you will be required to pay for the course which will complete your enrollment for training. Take note of the class dates and times you have enrolled for and ensure you are attending daily. Arise attendance policy is 100%. If you fail to attend the class, you will be dropped from the course.
STEP 9: SELECT YOUR SCHEDULE AND START MAKING MONEY
Once you have completed the certification course, you will be able to select hours and start servicing!
Hour availability is subject to client needs and individual performance.
Revenue will be directly deposited into your account on the 1st and 15th of every month.
PLEASE DO NOT
HESITATE TO ASK
HOURS OF OPERATION (EST)
Mon - Fri 9:00 am - 6:00 pm
Sat - Sun 9:00 am - 4:00 pm
PHONE & EMAIL
Toll Free: 1 888 212 3525
Have Questions? No Problem!
WE HELP OUR INDEPENDENT CONTRACTORS SUCCEED WITH THEIR HOME-BASED BUSINESS
CONTACT US